They even gave us tips on caring for each plant to help their growth along. The finished product looks incredible and the crew did a phenomenal job of cleaning up when the project was complete. His crew was every bit as good, paying close attention to detail every step of the way. The communication throughout was great and they were right on schedule & budget. He went to different plant centers to ensure that the plants we were getting were of the best quality. He listened carefully to what we were wanting and gave his opinions for us to consider but never pushed anything on us. You could tell from the initial consultation with Curtis that he cares deeply about this profession and making his customers happy. Wow! I could not be more impressed with Rowan Landscape & Design from start to finish. You won’t be disappointed and would be hard pressed to find someone else with this skill level and professionalism! Thanks again, Rowan, for turning our eyesore into something amazingly beautiful! If you are in need of any landscaping, small or large, shoot them a message from their website. They let them watch/showed them what they were doing and took the time to answer their questions. This is the only crew that’s done work at our house that I would let my boys (who are under 5) be around. They cared about my house and property like it was their own. The thing that sticks out to me the most though, is the professionalism and respect the crew had while they were at our house. We were always given time to make decisions and freedom to make changes to the plan all the way until the end. and he never made us feel like we were a burden. Curtis was always available when we had questions, comments, changes, etc. We cannot recommend Rowan enough! From start to finish we felt like our voices were heard and our opinions respected. Hands down the best company I have worked with. I had a couple plants/trees that didn't take and Curtis and his team MORE than stood by the install of the landscaping and even came out and added a few things and replaced bushes I didn't even consider.\n\nThey are professional, courteous and respectful of your property and will do EVERYTHING possible to ensure your needs are met. I fully expect that this is due to them being so busy more than anything else which is a GOOD problem to have, just wanted to pass on a note.\n\nThat being said, I have other projects I want to do over the next couple years and Rowan will be the first place I call and who I will recommend to anyone that asks me.\n\nExcellent work by Curtis and his team!\n\nUPDATE: I bumped this to a very deserving 5 stars. And even one email about an addition to the project that was missed. While each interaction was professional, respectful and courteous, there were some gaps in between asking questions and getting responses. And for Rowan that would be communication with your clients. \n\nThe only reason I am not giving 5 stars is that I am a believer in giving something to grow on. And to my surprise, they were even out on the Fourth of July to finish the project! That just shows they take pride in their work and want to keep their customers happy.\n\nMy wife and I are very grateful for the work Rowan has done with our landscaping and turning some \"dead\" areas in to things I can be proud to show. After a few emails back and forth and a personal call from Curtis to express his equal frustration, the crew came out and just did a fantastic job.\n\nThe team was professional, courteous and left myself and my neighbors in awe of how well the landscaping turned out. A little back story, originally we were scheduled to have this done around mid June but weather delayed things and from what I gather, Curtis and his company was put behind because of it.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |